Posttraumatic stress disorder

In your opinion, is the government doing enough regarding the diagnosis/treatment of mental illness and PTDS for our returning Iraq and Afghanistan war veterans. (2-3 pages) No, I don’t believe that the U. S. Government is serving the populace in the most diligently way possible. Today which is different from the service people of even my father’s era? In his day back in 1946 WWII had just ended. Though women were on the front lines as nurses they weren’t there as a moving part of the military, flying planes, driving tanks, on board of ships to bearing a weapon. Times are a changing! Poor grammar yes but that was the way that phrase goes. Now today also gays and Lesbians are allowed to be â€Å"Out and proud†! We were always there just now we have a voice and a Right to openly serve. We have always been in the military defending our neighbors. Now like the melting pot that holds all the different variations that can cause mental anguish that allows PTSD to rear its ugly head it seems the variations are un-limited. Now some emotions might be stirred by hatred within the units in the field wielded toward their fellow fighting commandants’. I’d not sure but I would imagine that during Korea and Vietnam women made up maybe only a slight population of the MASH (Mobile Ambulance Surgery Hospital)Bombs bursting around them as well as our poor wounded soldiers can be added to other outward disturbances that can cause PTSD in the Medical Corps. Women who were nurses, in the Civil War, â€Å"Clara Barton†, one of the well known historic nurses that changed for the better care of our battled heroes. Stress is a killer also a side effect of PTSD, suicide. There is a story of two sisters (twins) that both were aboard the sister ship of the Titanic called the Lusitania. The Lusitania was used as a hospital ship in WWI. It carried the wounded, the near death and in some cases the dead. Screams and the smell of the infections haunted one of the sisters to take her life by leaping to her watery death. Her sister’s courage weighed heavy upon the sister who lived till the end of the second trip home from France where the injured boarded. Upon arriving home she resigned and went about her life; unfortunately the sounds of the ship and the pain of her missing sister was I guess you might say the death of her. Her health fell into ruins and her days were marked, she never wed and died before she was 50. According to The US Department of Veterans Affairs (Affairs, 2009), PTSD is defined as â€Å"an anxiety disorder that can occur after you have been through a traumatic event. [ (Affairs, 2009) ]A traumatic event is something horrible or scary that you see or that happens to you. During this event, you think that your life or others' lives are in danger. [ (Affairs, 2009) ]You may feel afraid or feel you have no control over what is happening. [ (Affairs, 2009) ]PTSD from combat is not always acknowledged by the individual suffering from it because of embarrassment, fear of being medically discharged, lack of understanding about what is happening to them, and a variety of other reasons. [ (Affairs, 2009) ]As a person suffers through this disorder without having a proper medical diagnosis or understanding, their life may become very difficult to cope with. [ (Affairs, 2009) ] The exact rate of PTSD in women veterans is unknown. (Iowa, 2007)Studies conducted after the Gulf War concluded that female service members were more likely than their male counterparts to develop PTSD. Iowa, 2007)This is consistent with the 2 to 1 ratio of female to male PTSD sufferers in the general population. (Iowa, 2007) Women are seeking help due to both war trauma and victimization by their peers. (Iowa, 2007) Military sexual trauma is the term used by the VA to refer to a variety of sexual offenses ranging from verbal sexual harassment to assault and rape. (Iowa, 2007) The Veterans Health Care Act of 1992 authorized new and expanded services for women veterans including outreach and counseling services for sexual trauma incurred while serving on active duty. Iowa, 2007) Treatment of PTSD in women who have served in combat is in its infancy. (Iowa, 2007)A treatment intervention known as â€Å"Prolonged Exposure Therapy (PE)† is being used by the VA along with a cognitive approach. (Iowa, 2007)PE therapy gradually exposes the client to images of the threatening experience and has the client repeatedly recount his or her traumatic (Iowa, 2007)memories. Presently, 600 therapists are being trained in these approaches for treatment of female veterans with combat trauma. Iowa, 2007) Women’s Veterans Program Managers are now being placed at VA medical centers across the country. (Iowa, 2007)There are also programs for women who are homeless and those who are at risk of becoming homeless. (Iowa, 2007) I think that time will either be for our advantage as a country and a lesson learned allowing us to implement devices that will help our heroes as they make their journey inwardly and outwardly homeward bound. So they can sleep at night without worries of the war and the things that dominated days and nights while defending America. Posttraumatic stress disorder In your opinion, is the government doing enough regarding the diagnosis/treatment of mental illness and PTDS for our returning Iraq and Afghanistan war veterans. (2-3 pages) No, I don’t believe that the U. S. Government is serving the populace in the most diligently way possible. Today which is different from the service people of even my father’s era? In his day back in 1946 WWII had just ended. Though women were on the front lines as nurses they weren’t there as a moving part of the military, flying planes, driving tanks, on board of ships to bearing a weapon. Times are a changing! Poor grammar yes but that was the way that phrase goes. Now today also gays and Lesbians are allowed to be â€Å"Out and proud†! We were always there just now we have a voice and a Right to openly serve. We have always been in the military defending our neighbors. Now like the melting pot that holds all the different variations that can cause mental anguish that allows PTSD to rear its ugly head it seems the variations are un-limited. Now some emotions might be stirred by hatred within the units in the field wielded toward their fellow fighting commandants’. I’d not sure but I would imagine that during Korea and Vietnam women made up maybe only a slight population of the MASH (Mobile Ambulance Surgery Hospital)Bombs bursting around them as well as our poor wounded soldiers can be added to other outward disturbances that can cause PTSD in the Medical Corps. Women who were nurses, in the Civil War, â€Å"Clara Barton†, one of the well known historic nurses that changed for the better care of our battled heroes. Stress is a killer also a side effect of PTSD, suicide. There is a story of two sisters (twins) that both were aboard the sister ship of the Titanic called the Lusitania. The Lusitania was used as a hospital ship in WWI. It carried the wounded, the near death and in some cases the dead. Screams and the smell of the infections haunted one of the sisters to take her life by leaping to her watery death. Her sister’s courage weighed heavy upon the sister who lived till the end of the second trip home from France where the injured boarded. Upon arriving home she resigned and went about her life; unfortunately the sounds of the ship and the pain of her missing sister was I guess you might say the death of her. Her health fell into ruins and her days were marked, she never wed and died before she was 50. According to The US Department of Veterans Affairs (Affairs, 2009), PTSD is defined as â€Å"an anxiety disorder that can occur after you have been through a traumatic event. [ (Affairs, 2009) ]A traumatic event is something horrible or scary that you see or that happens to you. During this event, you think that your life or others' lives are in danger. [ (Affairs, 2009) ]You may feel afraid or feel you have no control over what is happening. [ (Affairs, 2009) ]PTSD from combat is not always acknowledged by the individual suffering from it because of embarrassment, fear of being medically discharged, lack of understanding about what is happening to them, and a variety of other reasons. [ (Affairs, 2009) ]As a person suffers through this disorder without having a proper medical diagnosis or understanding, their life may become very difficult to cope with. [ (Affairs, 2009) ] The exact rate of PTSD in women veterans is unknown. (Iowa, 2007)Studies conducted after the Gulf War concluded that female service members were more likely than their male counterparts to develop PTSD. Iowa, 2007)This is consistent with the 2 to 1 ratio of female to male PTSD sufferers in the general population. (Iowa, 2007) Women are seeking help due to both war trauma and victimization by their peers. (Iowa, 2007) Military sexual trauma is the term used by the VA to refer to a variety of sexual offenses ranging from verbal sexual harassment to assault and rape. (Iowa, 2007) The Veterans Health Care Act of 1992 authorized new and expanded services for women veterans including outreach and counseling services for sexual trauma incurred while serving on active duty. Iowa, 2007) Treatment of PTSD in women who have served in combat is in its infancy. (Iowa, 2007)A treatment intervention known as â€Å"Prolonged Exposure Therapy (PE)† is being used by the VA along with a cognitive approach. (Iowa, 2007)PE therapy gradually exposes the client to images of the threatening experience and has the client repeatedly recount his or her traumatic (Iowa, 2007)memories. Presently, 600 therapists are being trained in these approaches for treatment of female veterans with combat trauma. Iowa, 2007) Women’s Veterans Program Managers are now being placed at VA medical centers across the country. (Iowa, 2007)There are also programs for women who are homeless and those who are at risk of becoming homeless. (Iowa, 2007) I think that time will either be for our advantage as a country and a lesson learned allowing us to implement devices that will help our heroes as they make their journey inwardly and outwardly homeward bound. So they can sleep at night without worries of the war and the things that dominated days and nights while defending America.

Ethical Lens Essay

During the Ethical Lens Inventory exercise that I did, I learned that I do not really have a personal preferred ethical lens. I see the gifts and the weaknesses of each lens and I am able to move fluidly among them to adapt the right tools to each situation to assure the best outcome. I am able to use my reasoning skills to determine my duties, as well as the universal rules and the systems that will assure fairness and justice for everyone. I also listen to my intuition to determine the greatest good for each individual, as well as the virtues that will best serve the community. I have either a mature ability to use the right tools in a given situation or a paralyzed belief that everyone has a valid point. Although each of us has preferred lens, some who are ethically mature and able to use the tools of all the lenses, adapting them as appropriate in a given situation, test in the center of the grid. Others who test in the center of the grid actually have underdeveloped ethical skills. Those without skills tend to be paralyzed by their ability to see all sides and are too desperate to please everyone. I personally think I do more of the being desperate to please everyone than the not being able to see all sides of the situation. I was able to get this information from the exercise I did at: http://www. ethicsgame. com/Exec/Eli/EthicalLensResults. aspx? R=1 My Core Values are: Autonomy, Equality, Rationality and Sensibility. I value autonomy and equality equally and I value rationality and sensibility equally. My Classic Values are: Temperance, Prudence, Justice and Fortitude. I am able to manifest all four classic virtues depending on what the circumstances require. My Key Phrase is: â€Å"I make ethical choices for myself and others. † I am able to see myself and others clearly, therefore I do not make assumptions about why people act the way they do or how things should be done. My Definition of Ethical Behavior is: Doing the Right Thing. I tend to hold this high standard for myself but I do not judge others who fall short, so long as their intentions were honorable. My Tools for Analyzing Problems are: Reason, Experience, Authority and Tradition. I am comfortable using all available tools to analyze a problem. These can include critical thinking skills, reference to experts, my own past experience and the traditions of the community. My Gift to the community is balance among all four lenses, because I can see the benefits of each of the lenses and I can use the tools of all of them. The mature expression of this position has no blind spot. I am able to see both the strengths and the weaknesses of each lens and to harmonize the four core values of autonomy, equality, rationality and sensibility. Discernment comes with ethical maturity and provides direction in specific situations. My Risk is: Inaction. I run the risk of seeing everything and deciding nothing if I am not self-aware. As one who sees the legitimacy of everyone’s point of view, I am particularly prone to delay or outright inaction. My Temptation is: Superiority. Believing that my balanced vantage point gives me a superior ability to resolve ethical dilemmas, I may convince myself that I have all the answers and do not need any input from others. My Vice is: Insistence on Agreement. By insisting that everyone validate all points of view as I do before moving forward, I become tyrannical and may actually provoke dissenters into sabotaging the process as the only way they feel they can maintain the integrity of their different viewpoint. My Crisis is: Confusion. Unless I develop the practice of mindfulness and reflection, at some point I will become confused and find that I have lost my moral compass. The downside of being able to see everyone else’s perspective is that I can lose track of my own. My Seeing Clearly is: Listen to my heart; use my head; act with confidence. To see more clearly, I need to first consider the nature of the problem. Then I need to use both my head and my heart to discern which course of action will best manifest interdependence. Once I have assessed the ramifications of the various options, I will need to act with confidence and courage. Although there may be more than one way to resolve a problem, some actually are better than others. I think I could use my personal ethics to determine a course of action by knowing how I feel about the situation along with all the circumstances involving the situation.

Issues in Human Sexuality Essay Example | Topics and Well Written Essays - 1500 words

Issues in Human Sexuality - Essay Example And this depression is exclusive to women, so the article says. â€Å"However, depression scores between females who used to condoms and those who did not engage in sexual intercourse were not significantly different.† I think this last statement is significant. This makes us come to the conclusion that those to who took part in an act of coitus and those who did not are liable to be in a state of depression. If a woman is prone to depression, she can very well be depressed as well as not whether having coitus or not. And in the latter case the question of the antidepressant effects of semen does not arise at all. But most of the studies on the subject points out to the view that semen does act an anti depressant. It is found that â€Å"seminal plasma testosterone, estrogen, follicle stimulating hormone and luteinizing hormone, prolactin and a number of different prostaglandins.† Many of these compounds are absorbed through the vagina. These postulates were tested methodically at The State University of New York at Albany. The volunteers were from those who attended the upper division undergraduate courses. One could safely state that these were at a stage when they were at the height of sexual activity. The tests produced results that in a large measure agreed with the hypothesis that semen has antidepressant properties in females after sexual intercourse. It was conducted in terms of Beck Depression Inventory or BDI as is popularly known. It is a widely used measure of individual differences in depressive symptoms. But like most tests it did not produce results that conclusively prove the hypothesis. But the deviations that were apparent were not of any great proportions.

Electromagnetic induction Assignment Example | Topics and Well Written Essays - 2250 words

Electromagnetic induction - Assignment Example This paper illustrates that in magnetic induction, the induced elctromotive force or emf in a closed circuit would be equivalent to the time rate of the magnetic flux passing through the circuit. Electromotive force, emf is the energy gained per unit charge that passes through an electric conductor such as a generator. Emf in any circuit is measured in Volts, and a source to give the emf is applied to power up the circuit. On the other hand, in magnetic induction, the magnetic flux will refer to the amount of magnetism or the strength of a specific magnetic field.   Two laws are important in understanding and explaining electromagnetic induction. These are the Faraday’s law and Lenz’s law. Farad’s law states that any charge passing through a magnetic field of a coil of wire will produce a voltage (emf) to be induced in the conductor. A voltage will always be produced despite the charge of the conductor or the magnetic field. The figure below summarizes Faradyâ €™a Law by explaining how voltage is generated between a conductor and a magnetic field in what is termed as magnetic induction. On the other hand, Lenz’s law is an important law that explains how magnetic induction occurs, and how flux is generated in a magnetic field. In the definition of Faraday’s law above, any emf generated by a charge in a magnetic flux will have a polarity of the induced emf in a way that produces current, with a magnetic field opposing the charge producing it.... nition of Faraday’s law above, any emf generated by a charge in a magnetic flux will have a polarity of the induced emf in a way that produces current, with a magnetic field opposing the charge producing it. Therefore, Lenz law explains that the induced magnetic field in a loop of wire will at any time act to keep the magnetic flux in the loop constant. That is; an induced field will always act in the direction of an applied field in trying to keep it constant. This experiment was aimed at demonstrating the two laws and their applicability magnetic induction. Aim The aim of the practical was to investigate the behaviors of coils and magnets in a magnetic field created by current, testing Faraday’s and Lenz’s laws, and testing the behavior of a transformer that uses the two laws above to produce electric current. Equipment provided Coils, LV transformer DC voltage source Analogue multimeter/ galvanometer Bar magnets and small compass. Safety Precautions in the Exp eriment Safety shoes were worn throughout the experiment, no damaged equipment or tool was used in the experiment, and all electric connections were ensured to have a grounding connection. In addition, before the experiment, all electrical equipment was well grounded to avoid any shaking, which could affect data collection. Procedure Two magnetic bars were placed and a compass used to trace any presence of a magnetic field and its direction at different points around the two magnetic bars as shown below. In measuring Iin In measuring inductance, an electronic bridge was used to measure the inductance of an air-core coil. The coil resistance was recorded, and the relevant dimensions of the set up measured and recorded. The following formula was then used to detect the number of turns of the coil L =

How I Dress and Customize Myself Essay Example | Topics and Well Written Essays - 750 words

How I Dress and Customize Myself - Essay Example My dressing manifests the decency, the body exposure, and the minimum dressing requirements that my religion and culture accepts. Indeed, my personal beliefs and values also define the tightness and type of clothes that I should put on. Actually, I put on clothes that will not expose or outline my body since that is against my personal beliefs and values. I dress to achieve and maintain my dignity and to respect mu cultural values. I also dress to support my personal belief of being joyful every day since that gives me energy for the day. I also dress to express my love for style. Personally, I do not envy body adornment like tattoos because I have a personal belief that they do not reflect decency, they are against my cultural values, and are equally painful. Nevertheless, I put on watches to support my personal belief of keeping time. I also have a personal belief of drawing attention and hence I dress to be stylish and attract attention. RESPONSE 2 I make these dressing and body a dornment to express my emotions. Moreover, my dressing decisions and choices seek to justify my beliefs and values. At the same time, I make these choices to abide by the lessons that my parents have taught me for years. Indeed, I seek to copy my parents’ dressing tastes as they reflect our cultural values. I also make these choices to avoid the recurrence of my own life experiences where my dressing embarrassed me. Additionally, in my dressing I present my class and respect for others. My choices also seek to dress appropriately for the occasion and venue where places like class, church, workplace, and sports ground require different clothing choices. Moreover, I make these choices for the sake of my health and manners where body adornments like tattoos maybe unhealthy and undignified. I also dress to achieve my professional requirement of decency. RESPONSE 3 Indeed, my dressing and body adornment have changed over the years. The surrounding, my parents, and peers influenced my dressing and body adornment choices. As I moved from one college to another, this changed my environment as well as my experiences on dressing. Indeed, I moved to a place where the dressing was more liberal than my hometown and I had to adapt to that norm. My experience of people who are no afraid to express their beliefs through dressing also motivated me to change my dressing for purposes of expressing my personal beliefs and values. As such, I have changed my dressing to reflect the local dressing ways. My peers have also changed my way of dressing as I sought to identify with them. Indeed, over the years I have had different peers with different dressing styles, which I have respectively adopted. I have also been copying my parents dressing which have changed overtime but remained decent. Moreover, as l grow and mature I gained the capacity to make my own dressing decisions, which manifest in the changes in my dressing. Ultimately, when I got a corporate job, I had to change my dressing choices thus reflecting how my dressing has changed over the years. RESPONSE 4 The core beliefs and values in my family were dignity, professionalism, decency, and emphasis on respectable and appropriate dressing. Ideally, dressing and body customization communicated these beliefs and values. My parents wore nice and decent clothes to work which reflected their professionalism and respect for others. They put on shirts, trousers, and skirts that reflected their decency and dignity. Moreover, even during holidays and outings, my parents always dressed appropriately and I had to adopt their dressing behavior as it maintained our core beliefs and values. Additionally, my parents never had tattoos because they believed that tattoos did not reflect

What does assimilation mean when it comes to second generation Essay - 1

What does assimilation mean when it comes to second generation immigrants studied in BECOMING NEW YORKERS - Essay Example Though incorporation of immigrants from all over the world has been a great accomplishment of America, especially New York, deliberations on how far these immigrants will be able to assimilate have been continuing over the years. According to the authors, social scientists of the mid-twentieth century felt assimilation to be closely connected to, if not to be the same as, acculturation and upward mobility. Assimilation or â€Å"becoming American† meant giving up one’s home-country ties, and the key concern was, â€Å"to what extent?† Social scientists believed that the ties to the home countries would gradually disappear leaving behind a culture which would be more American and less ethnic. This belief has proved to be true as, over the years, conflicts between American and immigrant identities has almost always led to the disappearance of the ethnic identity. The authors quote Tuan’s definition of assimilation as â€Å"becoming a white American,† and those who could not assimilate remained in some ways always foreign. However, ties to their home countries do not play an active role in the lives of the new generation immigrants. While the immigrants make it a point to teach their offspring their ethnic culture, they do not wish for marriage alliances from their home countries, but rather from among the immigrant Americans. Most of the new generation immigrants, especially the Asians, cannot speak their parents’ language, while those who can cannot read or write their native language. They distinguish themselves from their parents so much so that today there are ABCs (American-Born Chinese) and ARCs (American-Raised Chinese) as well as FOBs (Fresh Off the Boat). American-raised Koreans are referred to as 1.5 generation, while the New York-raised Dominicans are Dominicanyorks, and New-York-raised Puerto Ricans are Nuyor icans. In the second chapter of the book, â€Å"Unravelling the Race-Gender Gap in

Democratic and socialist approaches Essay Example | Topics and Well Written Essays - 1000 words

Democratic and socialist approaches - Essay Example Democracy should inevitably lead to ever more local forms of government, and appears to work best when shareholders or stakeholders have some true value or worth accorded to their participation in governance. By this standard, the voting for a President every four years is merely a symbolic action, and in nation states with a huge population such as the United States, it is clear that the individual vote is often lost, viewed as inconsequential, or easily disposed of with by politicians. However, on the local level, the importance of the vote is much more valuable for those who are actively participating in their own governance. The Greek city-state can be seen as a classic example of small-scale governance where the individual voice is truly valued and participation can make a real impact. When power is decentralized to ever smaller and more local organizations of government, democracy works best, as it is under these situations when the people whose lives are actually affected by t he decision-making process are actually given the opportunity to discuss and vote on the issues which concern them. This is the principle behind Federalism, and there is significant evidence that the Founding Fathers of America intended or hoped that the Federal government would be an extremely limited organization, lacking the power of income tax initially for example or restricted in its ability to raise debt or standing armies. What has become known as the modern democratic State is in fact little different from what is called an oligarchy?

Marketing Research Coursework Example | Topics and Well Written Essays - 3000 words

Marketing Research - Coursework Example among others. Therefore, it is essential for the universities to investigate about the perception of students regarding their offerings. In-depth knowledge about the perception and experience of students will allow universities to bring in necessary changes in the education pattern and syllabus. In this report, the perception of students about the offerings of University of Wolverhampton will be identified. In order to identify the same, this study will undertake both primary as well as secondary research. The secondary research will be done with the help of books, journal articles, newspaper and other authentic electronic sources. On the contrary, the primary research will be carried out with the help of survey process. The research instrument to be used for collecting the data from the respondents will be questionnaire. The reason behind employing questionnaire for the purpose of collection raw data is that it will allow smoother collection of bulk data (Coombs and Hull, 1998; Hess e-Biber, 2011). Moreover, the cost to be incurred and time required for the survey will be comparatively less. Conversely, other research instruments such as observation, case study or focus group interview will not be able to serve the purpose fully as these instruments does not support collection of bulk data and are mostly inclined with qualitative research. Furthermore, these studies will require more cost as a result of that the most feasible technique is questionnaire survey (Hitt, Ireland and Hoskisson, 2010). Once the research instrument is selected, the next task is to choose the sample population and sample size. The sample population in this context will be the students of the university. The total sample size will be 100. The sample size has been determined with the help of Raosoft software and considering the convenience range of population which was 134. The confidence level used for selecting the candidates is around 95%. The report will finally draw a conclusion base d on the result of the questionnaire survey among the students. Marketing Research Report Introduction This report seeks to investigate the perception of students of University of Wolverhampton. The study will be about how the students of the university perceives about the different factors of the university. The factors such as their thoughts on the university fee, education quality, quality of faculty etc. In this report, the feedback of the students pertaining to the views, perception and experience of the students will be recorded so as to identify their overall outlook about the university. On the basis of the findings, the study will draw a conclusion and will make some recommendations. Sampling Sampling is a process by which a subset of the population is chosen (Deming, 1996; J. Gliem and R. Gliem, 2003). It helps researchers to gain an overall perception of the overall population. According to Thompson (2012), sampling consists of selecting some part of a population to obser ve so that one may estimate something about the whole population (p. 1). Since, the study aims to get insights into the perception of students about university; the sample population for this study will be the stude

EU Law Coursework 2008 Essay Example | Topics and Well Written Essays - 2500 words

EU Law Coursework 2008 - Essay Example of a Member State to fulfil its obligations under an EC Directive was raised in the case of Commission of the European Communities v Portugese Republic.1 The European Commission brought action against Portugal under Article 226 for a declaration that a feature of its national legislation contravened the objectives of the EC Treaty and interfered with the objectives of the Treaty to permit free movement of goods throughout the European Union. The Court in this instance rejected all its arguments supporting its legislation on the grounds of safety and public policy, stating that the Portugese Government was going beyond what was necessary to achieve the objectives being pursued.2 The Court held that the Portuguese legislation was in contravention of EC Directives and ordered it to pay the costs because it was the unsuccessful party in its submissions.3 The Commission was able to bring against the member State of Portugal on the strength of Article 226. One of the problems in enforcing Community legislation, especially in environmental issues for example, has been the â€Å"problems of communication and conformity† by the Member States which in turn have led to an inadequate application of EC law 4. The objective of Article 226 is to address the insufficient levels of Member state transposition of Directives, because it allows the Commission to start infringement proceedings against the Member State that is not complying with a Directive. Earlier, proceedings under Article 226 appear to have been brought forward by the Commission on an ad hoc basis; moreover since Member States can delay the implementation of an Article 226 judgment until the penalty provision under Article 228 begins to operate, this provides them with several years wherein the infringement can continue. In its response to the Commission, the UK contends that its legislative process has not yet been fully completed, which has delayed the specific legislation, but that the Courts will apply the

Flowers, herbs and willows Essay Example for Free

Flowers, herbs and willows Essay Also, the fact that Shakespeare did not add any stage directions to the play helps the director portray the protagonists in the light they see fit. This has granted directors the licence to portray Ophelia as either virginal or sexually knowledgeable. Brannagh uses the device of flashbacks to perfectly show his audience that he sees Ophelia as being less than innocent and that she and Hamlet have previously been sexually active. He does this without taking anything away from the script and gets his point across using a dialogue-less scene. However in the most recent silver screen version of Hamlet directed by Michael Almereyda, Ophelia is portrayed as being virginal and innocent as no sexual references appear during the film. This shows how different the character of Ophelia can b portrayed, almost as they were two separate individuals. The lack of stage directions not only makes it simpler for directors to portray her the way they want, but also for the audience, as they dont have to decide whether she was innocent or not for themselves, but have it done for them. The third interpretation of Ophelia is that if her being sexually active. The scenes in which she goes mad strongly suggest her sexual knowledge comes from her own experiences with Hamlet, as she acts in a sexual manner. The songs she sings during her madness are also of a sexual nature, which further points to her being sexually active. There is evidence of sexual activity in Branaghs production, during the previously mentioned flashback scenes. Richard Corum also supports the view that she was sexually active, however Shakespeare never states whether she was a virgin or not Her conversation with Hamlet in act3 scene2 strongly suggest that she and hamlet have had sexual relations, you are keen, my lord, you are keen. The keenness may be that of his sexual lust and she teases him by pointing it out. However much this may point towards the idea that they both have had sexual relations, Shakespeare still never specifically says whether she is a virgin or not. Richard Corum investigates the symbolism and significance of the flowers, herbs and willows, that Ophelia talks off in chapter nine. Corum implies that through the flower imagery that Ophelia uses, it is undoubtedly obvious that she is not innocent. The flowers symbolize Ophelias wishes to regain her lost purity and to once again become an innocent flower. The fennel that is mentioned represents the fickleness of love. Folklore of the time also suggests that fennel and rue were abortion-inducing agents. The willow which Ophelia was holding when she was found dead, was also thought to hold the same properties, which means that Ophelia attempted to abort a pregnancy before the died. Furthermore, the term flowers was used at the time as a term for menstruation, which suggests that Ophelias interest in rosemary was a way of her trying to tell herself that her menstruation cycle continued as is normal, meaning she was trying to convincer herself that she was not pregnant. Corum also states that rue supposedly made men impotent and that in handing it to Hamlet, Ophelia was trying to prevent a situation that is now perhaps unpreventable Corums examination of the flowers in Act 4, Scene 5, seems to be viable. This is mainly due to his study being based on folklore that existed in Shakespearean times. The ideas themselves are plausible as they clearly fit into the character of Ophelia and can be related credibly to her apparent affair with Hamlet. Instead of outright stating Ophelias sexual knowledge Shakespeare uses this symbolism and imagery as subtle undertones to incorporate the idea of her sexual exploits. Shakespeare has always had strong-minded female protagonists in his plays, which means that the assertion that Ophelia is a character of considerable aptitude is not a new phenomenon. Lady Macbeth for example is the driving force behind her husbands ambition and influenced him to kill the king. Juliet is another astute and determined character despite her young age, her character proves that women can challenge the authority of the men, as she does with her father by marrying Romeo. Taking the conception of Ophelia being a strong minded and autonomous character would by no means be extreme, as the examples I have given surely provide enough evidence that Shakespeare has presented female characters as being of a significant standing.

Quality In Internet Operations Department In Etisalat Information Technology Essay

Quality In Internet Operations Department In Etisalat Information Technology Essay Internet Operations Department in Etisalat spent a lot of time and effort on the quality of its process in order to reach and achieve a recognized international IT management standard such as SunTone Certification. The research shows the process of work developed in the department in order to achieve the SunTone Certification and to be aligned with ITIL international standard in three major responsibilities are: incident management, problem management and change management. Introduction: Quality became an important business issue due to the increase in competitiveness in world markets. The total quality management (TQM) approach introduced by W. Edwards Deming used by several organizations in the world to improve their operations and the processes used in all functional areas of their organizations. The basis of TQM is to reduce the errors produced during the manufacturing or service process, increase customer satisfaction and improve product/service quality, productivity, and competitiveness by improving communications with stakeholders (customers, suppliers, employees, shareholders and society). The application of TQM can vary from business to business, even across the same industry. Etisalat has a great initiative to introduce quality and get several quality certifications for most of its operational processes. Internet Operations Department worked on the last few years to develop its quality based on the appropriate quality standards and got the ISO9001 certificate as well as the SunTone certification, which I am going to concentrate on in this research. Etisalat is the only service provider in the Middle East to achieve Sun Microsystems elite SunTone certification for Internet Operations which offers internal external hosting and data centre solutions. According to Mr. Ali AlSharhan (EVP/IT Etisalat) The SunTone certification certifies our service delivery in areas such as architecture, implementation and management from service delivery environment. Through this, we can assure our customers that the Service Level Guarantees we provide are among the worlds best and backed by Suns independent auditing. (Etisalat enhances customer and internal service levels through SunTone certification, 2007)From left to right: Ali Al Sharhan Executive Vice President, IT, Etisalat; Tareq Alkharji Vice President Network Operations, Etisalat; and Marc Heger, Gulf District Manager for Sun Microsystems Middle East and North Africa (MENA). Marc Heger, Gulf District Manager for Sun Microsystems MENA said As part of its SunTone accreditation, Etisalat is the only regional managed hosting provider that can maximize its IT efficiency, benchmark and quantify the successful provision of services externally and internally, and document the improved quality of service that it is now providing, (Etisalat enhances customer and internal service levels through SunTone certification, 2007) SUN TONE CRTF.jpg In this research I am going to talk about the SunTone certification description, process, procedures, quality analysis and recommendation on best usage of quality certification in Internet Operations department. Objectives: The objectives of this research are: To learn about quality certifications applied on IT environment. To develop and improve the current quality process of the internet operations. To set recommendation on how to apply quality on IT environment and keep developing it. To analyze the internet operations quality practices internally through interview with quality manager in Etisalat. Significance: There are several important points that I am going to gain through this research such as: To understand the current practice of Internet Operations. To improve and develop the current quality process and adopt the best practices. To develop my current TQM Fundamentals course knowledge and compare it with the current quality practice of internet operations department. Hypothesis: The more quality applied on internet operations processes, the more positive and satisfied output will result to Etisalat internet products. Setting Service Level Agreement (SLA) and operational level agreement (OLA) between sections will have a positive impact on customers satisfaction. Literature Review: In fact no one wrote in this subject before, however an audit report was done to Sun Microsystems to highlight the quality aspects of Internet Operations Department in Etisalat. Chapter 2: SunTone Initiative In May 1999, the SunTone initiative lunched as a certification and branding program for service providers services to audit and certify web delivered software applications. Through a combination of IT management defined best practices, specifications and services, the SunTone Initiative enables organizations to cut time and cost to deploy high quality web enabled services. The SunTone Initiative also helps enterprises to gain high quality service products applications from external Service Providers and deploy them with confidence. The SunTone Initiative supports the practice of hosting and managing a range of web enabled services through a combination of internal external IT resources. Customers can take advantage of SunTone Initiative whether they intend to build world class services internally or to purchase high quality SunTone certified applications from IT service providers and software vendors. (About the SunTone Initiative) SunTone Benefits: The SunTone Initiative helps enterprises manage their IT services efficiently and cost effectively, in order to increase Quality of Service (QoS). The process of certifying services under the SunTone Initiative helps companies to: Meet Service Level Agreements (SLAs) with higher quality of service delivery Manage flexible, high quality IT services. Build and maintain IT staffing competencies. Better utilize existing IT resources. Adopt the sourcing strategy that make most economic, technical and business sense with full confidence. SunTone Certification process: There are three steps to get the SunTone certification are: SunTone Specifications The SunTone Service Delivery Specification is a guide to managing web-enabled services to the highest Quality of Service levels. The specifications provide guidelines and contain a checklist to allow enterprises to evaluate their current operations against the best IT practices. SunTone Enablers. SunTone Enablers are offerings and tools to help customers to meet the SunTone standards for higher quality network service delivery. Sun Services for the SunTone Initiative provide expert consulting, flexible learning solutions, and mission critical support focused on helping customers and partners meet the SunTone requirements for network service delivery. SunTone Audit Certification The SunTone certification audit performed by Sun or third parties validates the implementation and gives the company an industry recognized seal of approval for their web-based services. What is Quality of Service (QoS)? Quality of Service is a measurement of how well a service or solution complies with Service Level Agreements (SLAs). These metrics includes, but not limited to: Availability Reliability Support Response Times Security Disaster Recovery Processes Criteria of SunTone Certification: There are two different SunTone specifications, one for enterprise customers and service providers, and the other is for software developers. Each specification has its own requirements covering areas such as infrastructure, operational practices, hardware, software, and overall service delivery practices. Certifications of Enterprise customer solutions and service provider solutions must be renewed annually, and must conform to the standards of the current specification level. (Frequently Asked Questions) Chapter 3: Profile of the company: Emirates Telecommunication Corporation (Etisalat) is one of the telecommunication service providers in the UAE since 1976. It is now a well known Telecommunication provider in almost 18 countries in both Asia and Africa continents with more than 100 million subscribers. It has built up a modern telecom infrastructure and established itself as an innovative and reliable operator. 60% of Etisalat revenue gained from mobile services while the remaining is from other services such as landlines, internet, interconnect, etc. Based on that, Etisalat is considered as the 13th largest mobile network operator in the world. Financial Times ranked Etisalat as the 140th in the Top 500 corporations in the world in terms of market capitalization. Mission Statement: Etisalat has set a mission statement in order to derive its business towards customers satisfaction. Its mission has a great effect of innovation and development of new products and services to be provided to customers whenever needed. It has set the following mission statement, vision, values and future which will provide a clear guide to its business. Mission : To extend peoples reach. Vision: A world where peoples reach is not limited by matter or distance. Values: Energy,  Openness, Enablement Future: A world in which technology extends our reach. Etisalat is an international telecom provider covering 18 countries in the world based on investment, joint ventures and stack holding. Its business and administration is well defined and managed under the umbrella of Etisalat Group. Etisalat Telecommunication Corporation is one of the telecom service providers in the UAE. Etisalat UAE is headquartered in Abu Dhabi and includes three regional offices Abu Dhabi, Dubai, and Northern Emirates. It has been divided into that in order to concentrate on it specialization. The headquarter or what we call in Etisalat Head Office is specialized in planning, developing, marketing and managing all activities centrally. The regional office responsibility is to take care of normal operational work such as sales, finance, regional engineering and administrational work related to the region that was delegated to them by the head office. (Etisalat Website) Internet Operations: Internet Operations is the department that is responsible of operating the internet services provided to public such as internet access, emails, hosting services, data center services, Internet payment gateway, eSecurity services as well as internet access to other service providers internally in the UAE or externally in other nearby countries. It was founded in 1995 to provide internet service through dialup and then expanded to operate several other services with high quality reliable service. The department has several sections that look into different internet services provided to customers: Network Operations: This section is responsible of the network infrastructure of the internet service provided by Etisalat. They are responsible of the backbone of the internet that is connected to the international lines and carriers. Moreover, they are responsible of internet access services such as ADSL, leased lines, cable modems, etc. Service Operations: This section is responsible of the internet services provided by Etisalat such as email, web hosting service, database, etc. Security Operations: This section is responsible of the maintaining the security aspects of the internet and work as a gourd for all the internet service provided by Etisalat. Internet Network Operations Center: This section is responsible of monitoring of the internet network and services all the time and assuring high availability of the infrastructure. Internet Operation Hierarchy: Chapter 4: Research Methodology: This research is done based on an interview conducted with some employees who participated in developing the quality of Internet Operation department processes. I have done an interview With Mr. Asef Termizi, Sr. Manager/IT Governance Architecture Assurance and Mr. Anwar Bawab, Sr. Specialist/IT Governance Architecture Assurance, who were members in SunTone Certification process. Scope: The scope of this research is to collect data about quality implementation in Internet Operations department in Etisalat in order to understand the current process and overcome its limitations and errors. Limitation: I faced some problems while collecting data are: The SunTone Certification is limited to some eHosting services that are managed by several sections in Internet Operations department. Most of the sections in Internet Operations are applying processes that was defined several years ago or modified sometime ago without referring to quality assurance. So it was difficult to interview those sections and ask them about their quality measures of the current process. The SunTone Certification is a brand quality certification introduced by Sun Microsystems, and measures quality of the companies uses their hardware. It came to my attention that it is no more an accredited certification. That is why there is very limited information about SunTone on the internet. Data Collection: This research is mainly based on an interview with IT Governance Architecture Assurance Sr. Manager IT Governance Architecture Assurance Sr. Specialist in Etisalat participated in preparation of the SunTone certification. Also some of the information provided is based on SunTone Certification Audit Report provided by them. Data Analysis: Etisalat started in 2005 to introduce the SunTone certification for the Internet Operations department in cooperation with Sun Microsystems. This work continued up-to June 2007 to gain this certification after several audit, revision and initiatives applied to achieve the SunTone seal of approval. Internet Operations went through the most stringent service reliability requirements and assessment to ensure the efficiency of its People, Processes, Products (Technology Tools) and Partners (Suppliers, Vendors) (Termizi, 2010). The project was led by Internet Operations in coordination with Corporate Quality Department in consultation with Sun Microsystems. The SunTone audit and certification program incorporates principles from multiple industry standards, including ITIL and ISO. The program is built on the principles of IT Service Management excellence which included 15 assessment areas under the categories of Service Delivery, Service Support and Management, such as:- Service-Level Management. Service Architecture. Availability Management. Capacity Management. Data Center Management. Configuration Management. Change Management. Service Desk Management. Incident Management. Problem Management. Release Management. Etisalat got their SunTone Certification in only three assessment areas are: Incident Management: to restore normal service operation as quickly as possible and minimize the adverse effect on business operations, Problem Management: to resolve the root causes of incidents and thus to minimize the adverse impact of incidents and problems on business that are caused by errors within the IT infrastructure, and to prevent recurrence of incidents related to these errors. Change Management: to ensure that standardized methods and procedures are used for efficient handling of all changes, The SunTone certification signifies Etisalat ability to meet the highest quality standards in the industry, instilling process excellence in Etisalats IT Service Management strategy (Termizi, 2010). The process that Sun Microsystems auditors follow to recommend the accreditation to Internet Operations in their last assessment meeting in 2007 is: Review the previous improvement plan and examine the tangible evidence. Hold an initial meeting with the Etisalat Internet Operations, Co-location and e-Hosting Management Team to detail the Audit process. Verify that Etisalat has complied with the recommendations of the previous assessment within the scope of Co-location and e-Hosting Services. One-to-one interviews with key management and personnel require case by case examples of changes and incidents with particular emphasis on usage of ITIL disciplines, processes and related documentation. Review of specified documents. Collaborate with Etisalat, in terms of the implementation of ITIL disciplines and best practice. Preparation of the Auditors Report. (Bawab, 2010) The ITIL has a great input to develop the process on Internet Operations Department based on the best practices of IT processes. The Information Technology Infrastructure Library (ITIL) is a set of concepts and practices for Information Technology Services Management, Information Technology (IT) development and IT operations (Wikipedia, 2010). During the latest audit of the Sun Microsystems auditors, they highlighted some of the issues that Etisalat has to take care of in order to reach the highest quality standards such as Service Level Agreements. Etisalat should work on their SLAs with both customers and vendors in consideration of Risk Management. The SLAs with vendors and customers should carry the same service levels, penalties, reporting processes, escalation procedures, etc. Hypothesis: Setting Service Level Agreement (SLA) and operational level agreement (OLA) between sections will have a positive impact on customers satisfaction. Audit results: The audit results reported by Sun Microsystems auditors based on their latest assessment are: Etisalat should finalise and improve the implementation of three key ITIL responsibilities and related processes: Incident Management, Problem Management and Change Management. There has been a major drive to implement these aspects, in particular the Incident and Change with less importance at present being placed on Problem Management. Etisalat should rework their SLAs (both customer and vendor). The Auditor checked the SLA documents and is satisfied that SLA exists for all parties. Functional and Organisational Compliance of ITIL Management practices with specific regard to Incident Management, Problem Management and Change Management. There has been a huge amount of effort and refinement put into implementing these disciplines. Appropriate internal costing of services and service components. The actual cost per square metre of the data centre environment, various levels of manpower needed to install a service, electricity, set up costs of each service available to customers are available. Using the automated workflow and work order system installed, Etisalat have tight control over the amount of time each set up component. Use of a knowledge base of Known Incidents. The Auditor noted that the majority of calls were solved at the initial point of contact. Gain further maturity in ITIL disciplines. 150 Etisalat staff have been trained formally on ITIL. Automate processes where appropriate. The use of the HP suite of Incident, Problem and Change Management tools has satisfied the Auditor that the level of automation is excellent and widely used. (Bawab, 2010) Transition to ISO20000: The auditor has noted some high level issues relevant to focus the efforts the transition to ISO20000. There are a lot of similarly between SunTone and the ISO2000 standards, almost to the point one might say they are identical. The key drivers are Service Level Agreements (SLAs) and Operational Level Agreements (OLAs). The standards use: If you cant measure it you cant manage it. (Termizi, 2010) ISO20000 is the first international standard for IT Service Management developed in 2005 by the BSI Group. It promotes the adoption of an integrated process approach to effectively deliver managed services to meet the business and customer requirements (Wikipedia, 2010) In the diagram we can see the relationships between all the entities recommended to have a stable and high value Service Management system. In the middle we can see the plan, do, check act model. The model looks at the relationship between the input side (on the left); Business Requirements and the output side (on the right) Business results. Those controlled activities  convert input to output in a reliable manner. These measures are alien with customer satisfaction surveys. The linkages of the standards elements to the Plan, Do, Check, Act (PDCA) activities are:   PLAN Plan Service Management DO    Implement Service Management and provide service CHECK Monitor, measure and review ACT Improvement. (Bawab, 2010) Hypothesis: The more quality applied on internet operations processes, the more positive and satisfied output will result to Etisalat internet products. (Veyeren, 2007) Chapter 5: Conclusion: Quality has become an important approach that organizations are taking care of while developing their process of work and managing their resources. Internet Operations Department in Etisalat spent a lot of time and effort on the quality of its process in order to reach and achieve a recognized international IT management standard such as SunTone Certification. The process of work developed in the department to be aligned with ITIL international standard in three major parts are: incident management, problem management and change management. Recommendation: There are several points that I can recommend in order to improve the quality of Internet Operations process in order to achieve customers satisfaction. Adopt a service level agreement (SLA) with the customers in order to provide the best service to customers. Develop the process of coordination and incident management between Internet Operations sections using an operation level agreement (OLA) in order to achieve the SLA. Adopt more ITIL management responsibilities such as: Service Level Management. Capacity Management. Data Center Management. Configuration Management. Service Desk Management. Work hard to gain ISO20000 Certification.